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KPMG
Assistant Manager - IT ServiceNow
Join KPMG as an Assistant Manager - IT ServiceNow in Bangalore. Leverage your 5-10 years of experience in ITSM, scripting, and ITIL to deliver effective solutions.
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Discovery
Event Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Security Operations
Service Portal
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
May 2, 2025
KPMG entities in India are professional services firm(s) with offices across India. We offer services to national and international clients in India across sectors, leveraging a global network of firms with knowledge of local laws, regulations, markets, and competition.
Requirements
- 5 to 10 years of total overall experience with 6 months of ServiceNow relevant development experience
- Implementation and Scripting experience on ITSM module and either one of these following SecOps / Discovery /HRSD / CSM / FSM / ITBM / Orchestration / Service Portal / CMDB / Service Mapping / Event Management / ITOM
- Good Communication and presentation skills, Client handling.
- Java Scripting knowledge and hands on experience on it.
- Hands-on with ITIL Process implementation.
- Service-now for custom Application Design & Development.
- Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
- Hands-on design, development and deployment experience with the Service-now platform.
- Hands-on migrating data from different tools into ServiceNow.
- Good at creating required information for Reporting and Dashboards
- Knowledge of ITIL methodologies and processes.
- Should have good integration experience using either one of the following – REST / SOAP / API / Web services
Requirements Summary
5-10 years of experience, implementation and scripting experience on ITSM module, and knowledge of ITIL methodologies and processes
