.svg)
firstsourc
Assistant Manager - Transformation
Join Firstsource as an Assistant Manager - Transformation in Bangalore. Leverage ServiceNow for application support, troubleshooting, and user guidance.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 31, 2025
This job description outlines the responsibilities and qualifications expected of an Application Management Support professional. The role involves technical support, troubleshooting, user guidance, and collaboration with IT teams to maintain smooth application operations.
Requirements
- Minimum of 8 years of experience in application support or IT helpdesk.
- Strong familiarity with common business applications (e.g., ERP, CRM, HRIS systems).
- Familiarity with issue tracking and helpdesk ticketing systems (e.g., ServiceNow, Jira, Zendesk).
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development
Requirements Summary
Minimum 8 years of experience in application support, familiarity with common business applications, and experience with issue tracking and helpdesk ticketing systems
