firstsourc

Assistant Manager - Transformation

Join Firstsource as an Assistant Manager - Transformation in Bangalore. Leverage ServiceNow for application support, troubleshooting, and user guidance.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 31, 2025

This job description outlines the responsibilities and qualifications expected of an Application Management Support professional. The role involves technical support, troubleshooting, user guidance, and collaboration with IT teams to maintain smooth application operations.

Requirements

  • Minimum of 8 years of experience in application support or IT helpdesk.
  • Strong familiarity with common business applications (e.g., ERP, CRM, HRIS systems).
  • Familiarity with issue tracking and helpdesk ticketing systems (e.g., ServiceNow, Jira, Zendesk).

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for growth and development

Requirements Summary

Minimum 8 years of experience in application support, familiarity with common business applications, and experience with issue tracking and helpdesk ticketing systems