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KPMG Global Services
Assistant Manager
Join KPMG Global Services as an Assistant Manager in Bangalore. Leverage your ServiceNow expertise in ITSM, GRC, SECOPS, HRSD, and CSM to develop innovative solutions.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Knowledge Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 23, 2025
The ServiceNow GDN Assistant Manager will develop technical solutions on the ServiceNow platform, focusing on ITSM, GRC, SECOPS, HRSD, and CSM modules. They will research new solutions based on business needs, and support development teams with integration, configuration, and problem-solving. The ideal candidate has strong knowledge in ServiceNow and ITSM best practices.
Requirements
- Good design knowledge
- Willingness to research new solutions
- Strong expertise in ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM
- Proficiency in Web Technologies (XML, HTML, JAVA Script)
- Knowledge of ITIL Framework
- Strong organizational and analytical skills
- Exceptional Interpersonal Skills
Requirements Summary
Good design skills, ServiceNow expertise, and strong organizational/analytical skills are required. Prior ITM< experience is advantageous
