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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Knowledge Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 9, 2025
This role requires a dynamic individual with experience managing ServiceNow tools, particularly for ITSM. The candidate needs to be able to work under pressure, contribute to strategic initiatives, and foster team development. The role involves developing solutions, integrating systems, and providing technical insight.
Requirements
- Ability to perform in a dynamically changing environment
- Prior working experience in ServiceNow tool
- Strong and established track record of managing complex ITSM tool deployment
- Ability to work under pressure and handle crunched timelines
- Excellent verbal/written communication, collaboration, analytical and presentation skills
- Strong organizational and analytical skills
- Knowledge in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application
- Proficiency in Web Technologies (XML, HTML, JAVA Script, etc.)
Requirements Summary
Experience with ServiceNow; strong communication & analytical skills; organization skills. Ability to work under pressure & lead teams
