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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Knowledge Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 30, 2025
The ServiceNow GDN Assistant Manager is responsible for developing technical solutions to meet IT department and business needs using the ServiceNow platform. They will also support other developers, business process owners, and contribute to the ITSM, CSDM, ITOM, Knowledge Management, ITBM, and ITIL frameworks. The role requires strong design, development, and integration skills and excellent communication.
Requirements
- Good design knowledge
- Research new solutions based on requirements
- Strong expertise in Design, Development, Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application.
- Proficiency in Web Technologies (XML, HTML, JAVA Script, etc.)
- Knowledge in ITIL Framework
- Strong verbal communication skills
- Strong organizational and analytical skills
- Excellent interpersonal skills
- Ability to work independently and with a team
Requirements Summary
Experience with ServiceNow. Strong design and development skills. Proficiency in ITIL and web technologies
