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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 6, 2025
This is a Full-time position for a ServiceNow Assistant Manager, focused on leading the implementation of ServiceNow applications. The role involves design, performance management, and coaching a team of developers. Candidates should have prior ServiceNow implementation experience and a strong understanding of ITSM methodologies. The ideal candidate will contribute to the development of innovative and efficient ServiceNow solutions.
Requirements
- Prior working experience in ServiceNow Implementation projects (not enhancements, managed services).
- Knowledge & experience in development of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM).
- Strong track record of managing complex ITSM tool deployment.
- Experience with ITIL Framework and IT Management Tools.
- Exposure to agile methodology for implementing ServiceNow application.
- Ability to work under pressure and handle timelines.
- Excellent communication, collaboration, analytical, and presentation skills.
Requirements Summary
Prior ServiceNow implementation experience & ITSM/GRC development skills. Agile methodology familiarity is a plus. Strong communication and analytical capabilities are vital
