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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Knowledge Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 23, 2025
The ServiceNow GDN Assistant Manager will develop technical solutions on the ServiceNow platform to meet IT department and broader business needs. The role involves designing, developing, and integrating ServiceNow within ITSM modules (GRC, SECOPS, HRSD, etc.). Strong design, development, and integration skills, alongside communication and interpersonal skills are essential.
Requirements
- Good design knowledge
- Willingness to research new solutions
- Expertise in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM
- Proficiency in Web Technologies (XML, HTML, JAVA Script)
- Strong organizational and analytical skills
- Excellent verbal and written communication skills
Requirements Summary
Experience with ServiceNow & ITSM. Strong design, development, & integration skills. Excellent communication & organizational skills.
