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Yara International
Assistente Suporte e Atendimento ao Cliente
Join Yara International in Porto Alegre as a Customer Support Assistant. Utilize ServiceNow for efficient order processing and customer issue resolution. Competitive salary and growth opportunities.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 21, 2025
Yara is seeking a Customer Support and Client Service Assistant to provide efficient order processing and customer support across various channels. The role focuses on resolving customer issues, providing policy information, and ensuring satisfaction. Collaboration, innovation, and a commitment to diversity and inclusion are valued.
Requirements
- Telephone support regarding operational questions
- Customer requests via ServiceNow system
- Customer complaints from external, internal and transport carriers
- Problem solving
- Knowledge in SAP (SD module)
- Knowledge in Excel (basic)
- Knowledge in Backoffice.
Benefits
- Competitive salary
- Opportunity for professional growth
- Diversity and Inclusion
Requirements Summary
Admin/Process mgmt background. Knowledge in SAP, Excel, & Backoffice. Customer service experience desired
