.svg)
Yara International
Assistente Suporte e Atendimento ao Cliente - Afirmativa PCDs (Prazo Determinado)
Join Yara International in Porto Alegre as a Customer Support Agent (temporary). Utilize ServiceNow for order processing and customer service. Bachelor's required.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Governance, Risk, and Compliance
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 21, 2025
Yara, a global network addressing resource scarcity, food insecurity and environmental challenges, is seeking a Customer Support and Customer Service Agent. This temporary role focuses on providing efficient order processing, after-sales service, and ensuring customer satisfaction. Yara emphasizes collaboration, innovation, and diversity.
Requirements
- Telephone support regarding queries
- Provide information about Yara policies
- Customer service requests via ServiceNow
- Customer complaints
- Problem solving
Requirements Summary
Bachelor's degree in Admin, Process Management, or related field. Customer Service experience is preferred. Basic Excel and Back Office knowledge are needed
