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Thrive
Associate Administrator, Digital Platform
Join Thrive as an Associate Administrator for the Digital Platform. Leverage your 0-2+ years of ServiceNow experience in ITSM, CSM, and more. Strong problem-solving skills and ITIL knowledge preferred.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Customer Service Management
DevOps
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 13, 2025
Thrive is seeking an Associate Administrator for its Digital Platform, with 0-2+ years of ServiceNow experience and basic understanding of ITSM, CSM, and related tools. The ideal candidate has strong problem-solving skills, ITIL experience, and a sense of self and humility.
Requirements
- 0-2+ years of ServiceNow experience with ITSM, CSM, Domain Separation, ITOM, ITBM, CMDB
- 0-2 years as a ServiceNow Administrator or experience with similar tools like ConnectWise, Autotask
- Basic understanding of form updates, ui policies, business rules, acls, catalog items
- Previous experience coordinating tasks and/or managing projects
- Ability to gather requirements from stakeholders and execute them
- Strong problem-solving skills
- ITIL experience a plus
- Certified ServiceNow Administrator a plus
- Respectful and clear communication
- Sense of self, capabilities, limitations, humor, and humility
- Effective and relevant education
- Appreciation for the incompleteness and fluidity of requirements
Requirements Summary
0-2+ years of ServiceNow experience, strong problem-solving skills, ITIL experience, and effective education
