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Thomson Reuters
Associate Architect - ITSM/ITOM
Join Thomson Reuters in Bangalore as an Associate Architect - ITSM/ITOM. Lead ServiceNow architecture, leveraging 10+ years of ITSM/ITOM expertise. Enjoy flexible vacation and wellness benefits.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 20, 2025
We are seeking an experienced technologist to lead the ITSM/ITOM architecture within the Plan, Build and Observe Service Architecture team in Platform Engineering. The successful candidate will have a deep understanding of ITSM/ITOM tools and experience in providing architectural guidance for services that engineering teams implement.
Requirements
- 10+ years of experience in ITSM/ITOM tools
- Deep knowledge of ServiceNow and certification on some part of the platform
- Leadership skills and ability to provide direction and guidance for other engineer's tasks
- 10+ years of development experience
Benefits
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
Requirements Summary
10+ years of experience in ITSM/ITOM tools, leadership skills, and development experience
