The Associate Consultant will partner with business and technical service owners to gather data and requirements for the configuration items to be discovered and services to be mapped. The role will work to ensure discovery automation is configured to collect the necessary data to populate the ServiceNow CMDB and create and maintain service maps over time in Cloud.
Requirements
- Good Understanding of IT Infrastructure
- Strong people interaction skills regardless of audience
- Strong analytical and organizational skills
- Attention to detail; a high bar for quality results
- Ability to juggle multiple tasks in parallel with an awareness for evolving prioritization
- Strong written and verbal communication skills
- Self-motivated to keep learning more about the ServiceNow platform, capabilities and best practices and apply/share them with teammates
- Strong experience in scripting using JavaScript, SQL, PowerShell, RegEx, Putty, Groovy Bash etc.
- Ability to design and implement integrations using ServiceNow Integration Hub and custom integration using REST API etc. to enrich CMDB
- Hands-on experience with discovery of AWS and Azure cloud resources.
- Ability to perform ServiceNow platform development using ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes and Security Rules.
Benefits
- Opportunity to work with a variety of operational excellence-related capabilities and ensure the availability of KPMG's most critical services