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ServiceNow
Associate Customer Success Guide
Join ServiceNow as an Associate Customer Success Guide in North Dallas, TX. Drive customer success using ServiceNow skills, onboarding, and adoption strategies. Competitive salary and benefits.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 22, 2025
ServiceNow is seeking an Associate Customer Success Guide to drive customer success, growth, and adoption within the AMS region. This on-site role involves onboarding new customers, driving product adoption, providing proactive guidance, and collaborating with internal teams to enhance the customer experience. The role requires a strong understanding of customer-facing customer success strategies, particularly SaaS.
Requirements
- Onboard New Customers
- Drive Adoption
- Proactive Guidance
- Cross-functional Collaboration
- Best Practices and Enablement
- Escalation Management
Benefits
- Competitive Salary
- Health Benefits
- Life Insurance
- Professional Development Opportunities
Requirements Summary
Bachelor's degree preferred. Customer-facing experience (Business, Tech, AI) a plus. Strong English/French/Portuguese bilingualism is a plus. This requires current resident within commute zone or able to relocate
