.svg)
ServiceNow
Associate Customer Success Guide
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 22, 2025
ServiceNow is seeking an Associate Customer Success Guide to drive customer success, growth, and adoption within the AMS region. This on-site role involves onboarding new customers, driving product adoption, providing proactive guidance, and collaborating with internal teams to enhance the customer experience. The role requires a strong understanding of customer-facing customer success strategies, particularly SaaS.
Requirements
- Onboard New Customers
- Drive Adoption
- Proactive Guidance
- Cross-functional Collaboration
- Best Practices and Enablement
- Escalation Management
Benefits
- Competitive Salary
- Health Benefits
- Life Insurance
- Professional Development Opportunities
Requirements Summary
Bachelor's degree preferred. Customer-facing experience (Business, Tech, AI) a plus. Strong English/French/Portuguese bilingualism is a plus. This requires current resident within commute zone or able to relocate
