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ServiceNow
Associate Customer Success Manager
Associate Customer Success Manager at ServiceNow in Orlando, FL. Drive customer adoption & business outcomes using ServiceNow platform. Requires 2+ years experience, relationship-building skills & AI integration knowledge.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
December 2, 2025
ServiceNow is looking for an Associate Customer Success Manager to act as an advocate for our customers, overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 2+ years of related work experience; OR equivalent work experience
- Apply proficient knowledge of standard principles, theories, concepts and techniques
- Build productive working relationships
- Analyze information and propose solution to meet needs of customers
Requirements Summary
2+ years of experience, proficiency in principles and theories, and ability to build productive relationships
