Birlasoft Limited

Associate Practice Director

Join Birlasoft as an Associate Practice Director in Noida. Lead teams to create tailored ServiceNow solutions. Requires 5+ years in technical sales and ServiceNow expertise.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 9, 2025

The Associate Practice Director will be responsible for managing a team and developing customized ServiceNow solutions for customers.

Requirements

  • Bachelor's degree in Business Administration, Computer Science, Engineering, or related field.
  • Experience in technical sales or pre-sales consulting, with a focus on ServiceNow solutions.
  • Strong technical background, with expertise in the ServiceNow platform and its various modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
  • Excellent presentation and communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
  • Proven ability to understand customer requirements and develop customized ServiceNow solutions to meet their needs.
  • Experience working with cross-functional teams to develop and deliver solutions to customers.
  • Strong analytical and problem-solving skills, with the ability to quickly understand complex technical environments and identify opportunities for improvement.
  • Ability to work effectively in a fast-paced, dynamic environment, and manage multiple projects simultaneously.
  • Willingness to travel as needed to meet with customers and support sales activities.

Requirements Summary

Bachelor's degree in Business Administration, Computer Science, or related field; 5+ years experience in technical sales or pre-sales consulting; Strong technical background with expertise in ServiceNow platform