Manulife

Associate Technical Specialist (Dev Ops)

Join Manulife as an Associate Technical Specialist (Dev Ops) in Quezon City. Leverage ServiceNow skills to support digital wealth platforms across Asia. Bachelor's degree and 2+ years experience required. Benefits include growth opportunities and a commitment to transformation.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 15, 2025

The Associate Technical Specialist (Dev Ops) will support and maintain critical digital wealth platforms across multiple countries in Asia. They will be a liaison between internal/external customers, business partners, and project teams to ensure that new enhancements are successfully transitioned to support and that production issues are resolved within SLAs.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Information Systems, or any related course
  • Minimum 2 years working experience supporting systems at Level 2 (support)
  • Experience with relational database structures and methodologies
  • Proven ability to multitask both independently and within a team
  • Excellent English communication (both written and oral). Proficiency in Bahasa Indonesia is a plus
  • Ability to understand business process requirements and using technology, conceptualize creative solutions through to implementation
  • Experience in financial industry
  • Awareness of ITIL practices in aligning IT services with the needs of business.
  • Action oriented, creative, and proactive thinker
  • Willing to work off-hours and extend shifts as needed to support the business
  • Javascript or any other programming language such as: C#, VB Script (.NET /.NET Core, React JS / Node JS)
  • MongoDB / MS SQL
  • Web app knowledge (frontend or backend web technologies, APIs etc)
  • CA Workload Automation
  • ServiceNow / Jira / other workflow tools

Benefits

  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.

Requirements Summary

Bachelor's degree, 2+ years experience, knowledge of relational database structures and methodologies