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ServiceNow
Associate Technical Support Engineer - Federal
Join ServiceNow as an Associate Technical Support Engineer in Orlando, FL. Troubleshoot issues, leverage AI, and utilize ServiceNow skills. Background check required.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
ServiceNow is seeking an Associate Technical Support Engineer to manage and resolve technical issues for their clients and partners. This role involves troubleshooting complex issues, analyzing data, and ensuring ServiceNow software and platform functionality. The position requires passing a ServiceNow background screening, including a credit check, criminal check, and a drug test.
Requirements
- Leverage AI into work processes, decision-making, or problem-solving
- Troubleshoot technical issues with ease and complexity
- Read basic Java/JavaScript code
- Pass ServiceNow background screening
- FD21 score
Requirements Summary
Experience with AI integration. Problem-solving & troubleshooting abilities. Basic Java/JavaScript coding knowledge. Must pass background check
