Visa

ATC Associate System Analyst (2-4 years experience)

Join Visa in Bangalore as an ATC Associate System Analyst. Leverage ServiceNow for IT Configuration Management, CMDB, and ITIL processes. 2+ years experience required.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
July 29, 2025

Join Visa as an ATC Associate System Analyst and contribute to the development and maintenance of IT Configuration Management practices and methodologies. Collaborate with Infrastructure teams to gather and support evolving technical requirements, and participate in internal and external audits and address audit findings for assigned applications.

Requirements

  • High School diploma or equivalent or relevant work experience
  • 2 or more years of work experience
  • Background in SaaS applications
  • Experience with ServiceNow, especially in CMDB, CI management, reporting, and application criticality reviews
  • Proficiency in ITIL processes including Incident, Problem, Change, and Asset Management
  • Strong knowledge of security and data privacy regulations
  • Ability to manage multiple tasks effectively in a fast-paced, global environment
  • Excellent analytical, organizational, and troubleshooting skills
  • Strong interpersonal and communication skills

Benefits

  • 401(k)/ Thrift Plan
  • Employee Stock Purchase Plan
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Life Insurance
  • Medical, Dental, Vision Insurance
  • Paid Holidays
  • Paid Time Off (PTO)
  • Short-Term Disability Insurance
  • Stock Purchase Plan

Requirements Summary

High school diploma or equivalent, 2+ years experience, background in SaaS, and experience with ServiceNow, ITIL, and security regulations