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SMBC
AVP, ITIL Architect, Technology Governance & Control Team
Join SMBC as an AVP, ITIL Architect in Singapore. Leverage ServiceNow for IT service management, ensuring compliance and risk control. ITIL cert preferred.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 3, 2025
The Technology Governance & Control Team at SMBC Singapore is seeking a highly skilled ITIL Architect to design and deliver high-quality IT services that align with the organization's business needs.
Requirements
- Minimum Bachelor’s degree in Information Systems or a related field.
- Strong knowledge and experience in IT service and asset management operations and processes.
- Familiarity with ITIL frameworks and processes; ITIL certification is preferred.
- Experience with IT service and asset management tools, particularly ServiceNow.
- Experience in system design and development of such tools is an added advantage.
- Knowledge of project management principles and practices with relevant certification is highly advantageous
- Strong technical and process knowledge in IT service management with a focus on compliance and risk management.
- Understanding of infrastructure, including cloud technologies, is advantageous.
Benefits
- Not specified
Requirements Summary
Bachelor’s degree in Information Systems, ITIL certification, experience with IT service and asset management tools
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