DXC Technology

Azure Support Engineer

Join DXC Technology as an Azure Support Engineer in Shanghai. Leverage ServiceNow skills to manage network security, firewalls, and compliance. Benefits include career growth and training.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 17, 2025

The Azure Support Engineer position is responsible for designing, maintaining, and operating TE's global network security architectures, including firewalls and proxy technologies.

Requirements

  • Maintain and administer IDC networks and related computing environments
  • Maintain network resources, focusing on configuration of network firewall, security policies, operating systems, applications and services in a wired and wireless environment
  • Provide technical expertise in areas of Network security policies and Firewall technologies
  • Design, install, and maintain highly complex global network and firewall architectures.
  • Manages and continually improve firewalls security policies.
  • Monitors and drives Firewall upgrades, patching, replacement, and lifecycle management to ensure environment stability and audit compliance.
  • Proactively monitors and tune the Firewall architecture to achieve optimum performance levels; provide performance statistics and reports.
  • Perform a variety of tasks associated to the network infrastructure to support growth, performance improvement, and security initiatives
  • Meet all applicable Security requirements specified in any Buyer and Supplier Information Security Policies and Models, Addendum and its IT Controls Attachment, and contractual requirements, legislative and statutory requirements, and as expressed in the Service Levels
  • Recommend Data Network security policy requirements and solutions on an ongoing basis.
  • Ensure that the EM network is secure and meeting standard operating procedures.
  • Ensure installation of those devices that comply with Buyer standards and security policies unless approved by the Buyer
  • Develop and update data network security policies/procedures in accordance with the applicable Change Management Process
  • Provide security information reporting (i.e. system operational performance based on security standards).
  • Provide input to Proxy/Data Network security policies/procedures in accordance with the applicable Change Management Process.
  • Proactively participates in the resolution of ServiceNow tickets by taking ownership of tickets, resolving and closing with proper detail. Works with other engineers to assist in the closure of tickets where applicable.
  • Deliver various cybersecurity initiative to Supplier site
  • Participate in cybersecurity awareness initiatives and implement follow-ups identified

Benefits

  • Excellent compensation and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Professional training and development programs

Requirements Summary

Bachelor's degree in a technical field with 4-6 years of experience in network support, strong knowledge of network security principles, and experience with cloud-based secure web gateways