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Infojini Inc
Business Analyst
Business Analyst at Infojini Inc in Raleigh, NC. Leverage ServiceNow for ITSM implementation. Requires process analysis skills. Benefits include a $1000 referral bonus.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 13, 2017
We are looking for a Business Analyst for a 12-month contract position to implement and support the IT Service Management tool, ServiceNow, for the State of NC (NCDOT). The candidate will be responsible for systems analysis, business process documentation, and workflow analysis.
Requirements
- Proven experience in business process analysis, requirements development, implementation, testing, and documentation
- Working knowledge of the application development life cycle
- Strong analytical and conceptual skills
- Proven working knowledge of business process improvement and process modeling
- Demonstrated strong written and verbal communication skills and experience with Microsoft Suite
- Ability to take complex end-user requirements to automated process workflow
- Ability to work independently and with a team
- Implementing business processes in Service Now
Benefits
- Great Referral Bonus up to $1000
Requirements Summary
Proven experience in business process analysis, strong analytical skills, and ability to work with Microsoft Suite
