TO.SCALE

Business Analyst (Ultimo)

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Business Process Analyst
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 31, 2025

ToScale is seeking a Business Analyst to bridge the gap between business operations and IT&D, focusing on standardizing and aligning the Ultimo Enterprise Asset Management (EAM) tool. This role involves identifying business needs, defining best practices, and transforming Ultimo into a reliable enterprise platform. The ideal candidate will be adept at process mapping, communication, and collaboration.

Requirements

  • Proven experience as a Business Analyst (3–5 years)
  • Hands-on Ultimo knowledge (BA or configurator level)
  • Strong analytical, process mapping, and root-cause analysis skills
  • Excellent communication and facilitation abilities
  • Proficiency in Jira, Confluence, and SharePoint
  • Understanding of Agile and/or DevOps delivery environments
  • Fluent in English (both written and spoken)

Benefits

  • Meal vouchers
  • Private health insurance
  • Extra vacation days
  • Training budget
  • Work Without Borders

Requirements Summary

3-5 years BA experience with Ultimo. Strong analytical & communication skills. Proficient in Jira, Confluence, SharePoint