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Chubb
Business Help Desk Representative
Join Chubb as a Business Help Desk Representative in Phoenix, AZ. Leverage ServiceNow skills to deliver exceptional customer service and manage inquiries efficiently.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 13, 2025
Provide superior customer service to internal and external stakeholders via incoming telephone calls in an automated call delivery environment. Assume ownership and timeliness in handling agency inquiries and policy change requests in an efficient, accurate and professional manner.
Requirements
- Customer service experience in tech or insurance
- Experience in a call center or customer service environment
- Knowledge of ServiceNow and other ticketing systems (a plus)
- Ability to maintain exceptional phone presence when dealing with complex or difficult situations
Requirements Summary
Customer service experience, tech or insurance background, knowledge of ServiceNow
