D. Kent Consulting Group

Business Process Improvement Analyst

Business Process Improvement Analyst at D. Kent Consulting Group in College Park, MD. Drive continuous improvement using Lean Six Sigma, process documentation, and data visualization tools for state agency operations.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 15, 2025

DKC Group is seeking a Business Process Improvement Analyst to join our Management Consulting Practice, where the ideal candidate will support continuous improvement projects within the Unclaimed Property and the Field Enforcement Divisions on the behalf of a local State agency.

Requirements

  • Bachelor's degree in business administration or related field
  • Minimum 3 years in business process analysis, documentation, SOP development, or process reengineering
  • Current CBAP, PMI-PBA, CAPM, or equivalent certification
  • Strong proficiency in Lean Six Sigma principles, guidelines, and models
  • Ability to work independently and manage multiple projects simultaneously
  • Ability to successfully complete a security background investigation
  • ONE (1) or more years' experience in a data visualization tool

Benefits

  • Flexible work from home options

Requirements Summary

Bachelor's degree in business administration or related field, 3+ years of experience in business process analysis, and current certification in business analysis