We are seeking a results-oriented Business Process Manager to lead transformational initiatives that deliver measurable improvements in operational efficiency, service quality, and customer experience. This role is critical in optimizing and future-proofing business operations by analyzing, redesigning, and improving key processes across the organization.
Requirements
- Over 8 years of experience in Business Process Improvement, business analysis, or operations optimization in a technology-focused environment.
- Proficient in BPMN 2.0 process modeling.
- Strong analytical thinking, facilitation, and communication skills.
- Hands-on experience with Lean and Six Sigma methodologies (e.g., SIPOC, value stream mapping).
- Working knowledge of Agile practices and software delivery lifecycle.
- Experience using process modeling tools such as Visio, Lucidchart or similar.
- Ability to manage multiple priorities and engage stakeholders at all levels.
Benefits
- Competitive salary
- Opportunities for professional growth and development
- Flexible work arrangements
- Comprehensive benefits package
- Access to cutting-edge technology and tools