ServiceNow

Business Process Manager

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 8, 2025

ServiceNow is seeking a Business Process Manager to enhance the digital seller experience by streamlining workflows, improving efficiency, and increasing seller success. The role involves translating business strategies into actionable plans, collaborating with cross-functional teams, and driving process improvements. The position supports the design of innovative solutions aimed at empowering organizations and improving work processes.

Requirements

  • 8+ years in business process improvement and design, focused on delivering business capabilities within Sales, Channel, or Customer Success
  • Solid understanding of Go-To-Market business processes and end-to-end Seller workflows
  • Strong problem-solving, critical thinking, and analytical skills

Benefits

  • Health plans
  • 401(k) Plan with company match
  • Employee ESPP
  • Matching donations
  • Flexible time away plan and family leave programs

Requirements Summary

8+ years process improvement experience. Strong analytical & communication skills. Must understand Go-To-Market processes and seller workflows