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LaSalle Investment Management
Business Support, Technical Support Engineering
Join LaSalle Investment Management as a Business Support, Technical Support Engineer in Belen, Alajuela. Leverage ServiceNow for IT support, ensuring seamless operations.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 28, 2025
JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients. The Business Support, Technical Support Engineer position provides technical support to JLL employees and supports GLA countries and Mexico with problems in their laptops or software.
Requirements
- IT related bachelor's degree
- Understanding of IT hardware (servers, network devices, storage systems)
- Familiarity with DCIM tools (such as ServiceNow), and incident management/ticketing platforms
- Strong organizational skills with meticulous attention to detail and process compliance
- Excellent English communication skills for coordinating with vendors, technical teams, and client stakeholders
- Ability to work in a high-pressure environment
Benefits
- Promote a culture of health, safety, and risk management in accordance with JLL and client standards
Requirements Summary
IT related bachelor's degree, strong organizational skills, and excellent English communication skills
