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Paralucent
Business System Analyst (HRSD/SPM/ITSM) (PL681)
Join Paralucent as a Business System Analyst (HRSD/SPM/ITSM) to enhance ServiceNow platforms. Requires a degree, 3-4 years experience, and ServiceNow familiarity.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Human Resources Service Delivery
IT Service Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
May 23, 2025
Seeking a Business System Analyst to join our global IT team, supporting HR Service Delivery, Strategic Portfolio Management, and IT Service Management platforms.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- 3–4 years of experience in a business analyst or system analyst role, preferably in HRSD, SPM, or ITSM domains.
- Familiarity with ServiceNow or similar enterprise platforms.
Benefits
- Familiarity with ServiceNow or similar enterprise platforms
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a fast-paced environment
- Exposure to Agile/Scrum methodologies
- Basic understanding of ITIL concepts
- Experience with tools like JIRA, Confluence, or similar
- Certifications in ServiceNow, ITIL, or Business Analysis (e.g., CBAP, CCBA) are a plus
Requirements Summary
Bachelor’s degree, 3-4 years of experience, familiarity with ServiceNow
