NTT DATA Services

Business Systems Analysis-ITSM

Join NTT DATA in Noida as a Business Systems Analyst-ITSM. Leverage ServiceNow and ITIL skills to manage endpoint tools. Competitive salary & growth opportunities.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 24, 2025

NTT DATA is seeking a Business Systems Analysis-ITSM professional to join their team in Noida, Uttar Pradesh, India. The ideal candidate will have 10+ years of IT experience, 3+ years in managing endpoint tools, and ITIL foundation certifications.

Requirements

  • 10+ years of IT experience
  • 3+ years in managing endpoint tools – Nexthink/ 1E Tachyon/ SysTrack
  • Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates
  • ITIL foundation certifications
  • Project Management tools – JIRA, Azure DevOps
  • Experience of working on ITSM - ServiceNow, Remedy
  • Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint

Benefits

  • Stable and secure environment
  • Opportunities for growth and development
  • Competitive salary and benefits

Requirements Summary

10+ years of IT experience, 3+ years in managing endpoint tools, ITIL foundation certifications