Business Systems Analyst

Kemper is seeking an experienced Technical Business Systems Analyst to support the Kemper Auto Run/Grow portfolio. The successful candidate will perform systems analysis and development of business requirements, research and develop functional design documents, and provide inputs for application testing and user acceptance testing.

Requirements

• 5-7 years of business systems analyst experience
• Expert knowledge of Property & Casualty Insurance
• Non-standard Auto Insurance experience preferred
• Must be well organized, detail oriented, able to multi-task, and reliable
• Proficient with business analysis tasks including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis
• Strong testing and production support background is needed
• Advanced knowledge of system development lifecycle activities
• Release and change management experience
• Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage)
• Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience
• Current expertise using JIRA/Confluence
• ServiceNow and AWS knowledge is a plus

Benefits

• A high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance