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Kemper
Business Systems Analyst
Business Systems Analyst at Kemper, Birmingham, AL. 5-7 yrs P&C insurance experience. Analyze requirements, manage AMS partnerships, lead change management, support testing & production recovery.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 28, 2025
Kemper is seeking an experienced Business Systems Analyst to support the Kemper Auto Run/Grow portfolio. The ideal candidate will have 5-7 years of experience in business systems analysis and expert knowledge of Property & Casualty Insurance.
Requirements
- Perform systems analysis and development of business requirements for problems, projects and enhancements
- Research and develop functional design documents
- Responsible for requirements management with Kemper's AMS partners
- Liaison with business for IT Run/Grow portfolio coordination
- Provide inputs for both application testing and user acceptance testing
- Provide analysis for production recovery efforts
- Conduct release management activities for Kemper Auto portfolio
- Achieve and maintain subject matter expertise across Kemper Auto's strategic applications and services
- Lead complex change management activities
- Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve
- Comply with and support all corporate, department and security policies and procedures
- Support high level estimation and design during Ideation
- Coordinate production activities such as triage, troubleshooting, data analysis, product and compliance requests
Benefits
- Flexible work arrangements
- Comprehensive benefits package
- Opportunities for professional development and growth
Requirements Summary
5-7 years of business systems analyst experience, expert knowledge of Property & Casualty Insurance, and proficiency in business analysis tasks
