Business Systems Analyst

Kemper is seeking an experienced Technical Business Systems Analyst to support the Kemper Auto Run/Grow portfolio. The successful candidate will perform systems analysis and development of business requirements, research and develop functional design documents, and liaise with business for IT Run/Grow portfolio coordination.

Requirements

• 5-7 years of business systems analyst experience
• Expert knowledge of Property & Casualty Insurance
• Non-standard Auto Insurance experience preferred
• Must be well organized, detail oriented, able to multi-task, and reliable
• Proficient with business analysis tasks including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis
• Strong testing and production support background is needed
• Advanced knowledge of system development lifecycle activities
• Release and change management experience
• Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage)
• Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience
• Current expertise using JIRA/Confluence
• ServiceNow and AWS knowledge is a plus.

Benefits

• Equal opportunity employer
• Diverse and inclusive workplace
• Healthy work-life balance
• Opportunities for personal development and professional challenge