Business Systems Analyst (Remote)

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. The Business Systems Analyst (BSA) will translate business needs into technical requirements, with a focus on ServiceNow instance, customer integrations, and other internal IT products.

Requirements

• A minimum of 3 years’ experience as an IT Business Analyst, with a focus on ITSM and Managed Services organization and creating detailed documentation, including functional specifications, process maps, and user stories.
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and technical requirements.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off