Case Management Associate Engineering Director - Virtual

Case Management Associate Engineering Director Are you an experienced team leader with a drive to succeed? Do you enjoy leading and motivating others? Our Story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Requirements

• 7+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Problem-solving skills, and experience with ITSM processes and tools
• Case tools experience with Microsoft Dynamics and/or ServiceNow
• Demonstrate expertise in cloud technologies (AWS, Azure)
• Have 3+ years experience with automated testing tools and capabilities.
• Have experience with high volume, mission critical applications
• Have experience in vendor and other 3rd parties management
• Demonstrate expertise with JIRA and ServiceNow.
• Have completed a program of study typically requiring four years of post-secondary education or higher educational attainment.

Benefits

• health coverage options
• wellbeing and support programs
• retirement
• vacation and sick leave
• maternity, paternity & adoption leave
• continuing education and training
• a number of voluntary benefit options