CBS - Markets - Ops And Reporting - ServiceNow Alliance Operations Support Specialist

The Alliance Operations Support Specialist will provide ongoing operations support for one or more alliances, including financial insights, dashboard reporting, and process management. The role involves working with senior stakeholders, managing projects, and developing trusted business advisor relationships.

Requirements

• Sales and pipeline exposure – understanding of concepts, opportunity life cycles and reporting
• Technology aptitude, technology exposure through experience or academics
• Continuous process improvement and automation initiatives (and technologies)
• MS Excel and Powerpoint skills, Power Bi skills would be an added advantage
• Excellent stakeholder management skills, ability to develop trusted business advisor relationships with onshore stakeholders
• Experience with virtual working, cultural sensitivity, global mindset
• Good problem solving, analytical thinking, research capabilities
• Project management skills, strong time management skills, prioritizing, organizing and tracking details
• Excellent communication skills (English) – written and oral, strong business writing skills
• Experience working with Alliance/Partner programs in a professional services or technology company

Benefits

• Continuous learning: Develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.