Datacom

Change Manager | Fixed Term

Change Manager at Datacom, Auckland. Lead ServiceNow transition, engage stakeholders, mitigate risks. Requires ITSM experience, ITIL knowledge. Benefits: remote work, flexi-hours.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 3, 2025

The Change Manager will play a pivotal role in ensuring the smooth transition from Cherwell to ServiceNow at an MSP, with a focus on change leadership, stakeholder engagement, and risk mitigation.

Requirements

  • Proven experience in Change Management within ITSM environments.
  • Strong knowledge of ServiceNow and ITIL frameworks.
  • Demonstrated success in leading large-scale transformations in MSPs.

Benefits

  • social events
  • chill-out spaces
  • remote working
  • flexi-hours
  • professional development courses

Requirements Summary

Proven experience in Change Management, strong knowledge of ServiceNow and ITIL frameworks, and demonstrated success in leading large-scale transformations