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ServiceNow
Chief Transformation Officer (CTO) CRM
Join ServiceNow as Chief Transformation Officer (CTO) in Milan. Leverage CRM and AI skills on the NOW platform to drive business transformation. Competitive salary.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 21, 2025
ServiceNow is seeking a Chief Transformation Officer (CTO) to leverage CRM and operational transformational experience to articulate business outcomes on the NOW platform. The role involves collaborating with internal teams and external partners to build a strategic product and GTM strategy, focusing on accelerating sales cycles and creating industry-leading transformation frameworks. The candidate should have experience integrating AI into work processes and serving as a trusted advisor to CxOs.
Requirements
- Experience in integrating AI into work processes.
- 15+ years of experience in senior leadership roles.
- Deep CRM expertise with ServiceNow products.
- Experience leading business transformations at scale.
- Flexible work setup (remote or in-office).
- Executive-level presentation skills.
Benefits
- Competitive Salary
- Equal Opportunity Employer
Requirements Summary
15+ years of leadership in tech, deep CRM knowledge & AI integration skills. Strong presentation skills required. Ability to translate complex products into business value
