ServiceNow

Chief Transformation Officer, (CTO) CRM

Chief Transformation Officer, CRM at ServiceNow (Amsterdam). Lead enterprise CRM transformations with C-suite executives. Requires 15+ years senior leadership, deep CRM expertise, ServiceNow platform knowledge. Benefits include medical, dental, vision, 401(k), PTO.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 11, 2025

We are seeking a Chief Transformation Officer, CRM to engage with our largest customer’s C-Suite Executives leveraging your extensive CRM and operational transformational experience. You will advise and work closely with key internal Executives, as well as our Sales and Strategy teams to build a strategic product and GTM strategy.

Requirements

  • 15+ years of experience in Senior leader roles leading large, cutting-edge technology organizations
  • Deep CRM expertise and the ability to position ServiceNow as the leader in CRM
  • Experience leading business transformations at scale specialising in CRM
  • Expert-level executive presentation skills, including large presentations, executive briefings and small groups roundtables

Benefits

  • Medical, dental, and vision insurance
  • Retirement plan (401(k))
  • Generous Paid Time Off
  • Life insurance
  • Disability insurance

Requirements Summary

15+ years of experience, deep CRM expertise, and experience leading business transformations