Chief Transformation Officer, (CTO) CRM

ServiceNow is seeking a Chief Transformation Officer (CTO) to lead CRM initiatives and strategically partner with C-suite executives. This role involves translating business outcomes achieved through the NOW platform into actionable strategies and leading product development, customer engagement, and thought leadership across multiple teams. ServiceNow is a global market leader, focusing on AI-enhanced cloud-based technology and connecting people, systems, and processes.

Requirements

• 15+ years of experience in senior leadership roles
• Deep CRM expertise and ServiceNow as the leader in CRM
• Experience with SaaS/PaaS and ServiceNow products
• Ability to lead and collaborate across internal/external organizations
• Expert-level executive presentation skills

Benefits

• Competitive salary
• Opportunities for professional development