Virtual Service Operations

Cleared Desktop Support in Andover, MA

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 31, 2025

VSO is seeking motivated individuals to join their growing team as Desktop Support in Andover, MA. This role involves providing workstation software support, including desktop installation, image moves, and asset recovery. Responsibilities include client support duties and maintaining workstation operations.

Requirements

  • Minimum 5 years of working experience in Desktop Support
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink and Secure Disk Wipe
  • Must be within driving distance of Andover, MA and willing to work onsite
  • Must possess an active U.S. Government Secret Security Clearance or above
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces

Benefits

  • Ongoing learning and development opportunities

Requirements Summary

5+ years in Desktop Support, PC Imaging Knowledge, and experience with change/incident management tools. Secret Security Clearance preferred