Virtual Service Operations

Cleared Desktop Support in Plano, TX

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 31, 2025

VSO is seeking motivated individuals for a Desktop Support role in Plano, TX. The role involves providing workstation software support, including installation, repairs, and maintenance, as well as client center support. This position requires a commitment to customer satisfaction and a desire for career advancement.

Requirements

  • Minimum 5 years of working experience in Desktop Support
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
  • Must be within driving distance of Plano, TX and willing to work onsite
  • Must possess an active U.S. Government Secret Security Clearance or above
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces

Benefits

  • Ongoing learning and development opportunities
  • Health benefits
  • Retirement plan
  • Professional development

Requirements Summary

5+ years Desktop Support experience, PC Imaging knowledge, ServiceNow/Bomgar/LapLink/Secure Disk Wipe experience, and ability to lift up to 40 lbs. Security clearance reqs