Cleared ServiceNow Portal Developer

We are looking for a Cleared ServiceNow Portal Developer to perform configuration, development, support, and maintenance of the ServiceNow implementation with expertise on the ServiceNow Portal. The ideal candidate will have 4-8 years of professional experience and excellent customer service skills.

Requirements

• Requires a US Citizenship
• Hold and active security certification that meets DOD 8570 IAT level II or higher
• Must hold an active DoD Secret clearance
• Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support
• Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 4-8 years of professional experience
• At least 3 years of experience with the design, development, and support of technology infrastructure
• At least 2 years of ServiceNow development
• Experience with ServiceNow upgrades
• ServiceNow Certified Application Developer
• Experience or familiarity with Agile development and testing methodology
• Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc.
• Experience with JIRA, Git and Confluence
• Understanding of ITIL foundation or ITIL certified
• AWS cloud and ServiceNow certifications
• Bachelor’s degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline
• Experience working with large software systems including hardware integration and test
• Experience working with multi-disciplinary technical development teams
• Experience using SAFe as the agile development methodology
• Experience moving from a legacy application to a new application
• Experience applying test automation, test-driven development, continuous integration, and continuous deployment to achieve built-in quality by the team
• Experience using Kanban to improve flow on support teams
• Strong communication skills that enable proactive and effective collaboration with a virtual team
• Ability to clearly articulate status and present to both customers and program leadership
• Ability to multi-task and self-assign work in a fast-paced environment
• Demonstrate potential and willingness to learn and adapt to rapid changes in technology
• Open to receiving mentoring from senior developers

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Short Term Disability
• Long Term Disability
• Life Insurance and AD&D
• Paid Time Off
• Personal Leave
• Holidays
• 401(k) plan with company match
• Work-life balance