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ServiceNow
Client Director
ServiceNow Client Director in Milan driving new business with existing accounts. Lead virtual teams, manage executive relationships, and leverage ITSM expertise. 10+ yrs client mgmt required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Operations Management
IT Service Management
Integration Hub
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 25, 2025
We are seeking a Client Director to produce new business with existing accounts, oversee executive relationship management, and lead virtual teams. The ideal candidate will have experience in client management, AI integration, and team leadership.
Requirements
- 10+ years of experience in client management
- 5+ years of experience as a Client Director or equivalent role
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, or IT Operations Management
- Experience exceeding sales targets
- Experience leading a virtual or matrixed team
- Understanding of broad, macro-level business IT needs for a prospective client
- Travel up to 50%
Requirements Summary
10+ years of client management experience, 5+ years as a Client Director, and experience exceeding sales targets
