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ServiceNow
Client Director - Insurance
Client Director - Insurance at ServiceNow (Chicago, IL). Lead enterprise accounts, drive revenue growth, manage executive relationships. Requires 10+ yrs client mgmt, 5+ yrs director experience, ITSM sales background. PTO, 401k, 4-day week, visa sponsorship.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Operations Management
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 8, 2025
You will produce new business with a defined set of ServiceNow's largest existing accounts in the Insurance vertical, oversee executive relationship management, and lead virtual teams to support esteemed clients.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 10+ years of experience in client management, aligning account strategies to revenue opportunities
- 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive-level relationship management
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations)
- Experience exceeding sales targets
- Experience leading a virtual or matrixed team
- Understanding of broad, macro-level business IT needs for a prospective client
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
10+ years of client management experience, 5+ years as a Client Director, and previous sales experience in IT Service Management
