ServiceNow

Client Director - Life Sciences

Join ServiceNow as a Client Director in Chicago, leading client relationships in Life Sciences. Leverage ServiceNow skills to drive growth and enhance customer experience. 7+ years in client management required. Competitive salary and benefits.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 1, 2025

As a Client Director, you will lead the relationship between ServiceNow and esteemed clients, overseeing executive relationships and driving business growth. You will develop a clear roadmap and build capabilities to promote an outstanding customer experience. You will also achieve financial targets set out for assigned clients.

Requirements

  • 7+ years of experience in client management and aligning account strategies to revenue opportunities
  • 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)

Benefits

  • Base pay $154,080 - $254,280
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

7+ years of client management experience, 2+ years of experience as a Client Director, and previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management