ServiceNow

Client Director - Life Sciences

Join ServiceNow as a Client Director - Life Sciences, leading executive relationships and developing solutions on the ServiceNow platform. Requires 7+ years in client management. Competitive pay and benefits.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 30, 2025

As a Client Director - Life Sciences, you will lead executive relationship management for assigned accounts, develop ServiceNow solutions, and oversee worldwide development of assigned accounts. You will also provide strategic leadership to clients, build trust and deep multi-tiered relationships, and achieve financial targets.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 7+ years of experience in client management, and aligning account strategies to revenue opportunities
  • 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)

Benefits

  • Base pay $154,080 - $254,280
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

7+ years of client management experience, 2+ years as a Client Director or equivalent, and experience in IT sales

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