ServiceNow

Client Director - Mining

Client Director - Mining | ServiceNow | Perth, WA. Lead enterprise accounts, drive strategic partnerships, manage virtual teams, and exceed revenue targets using ServiceNow ITSM, HR, Security & Customer Service modules.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 11, 2025

You will produce new business with a defined set of ServiceNow's largest existing accounts, oversee executive relationship management for assigned accounts, and lead virtual teams to support esteemed clients. You will provide strategic leadership and partnership to clients, develop ServiceNow solutions based on each customer's strategic outcomes, and achieve financial targets set out for the assigned clients.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 10+ years of experience in client management, aligning account strategies to revenue opportunities.
  • 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive-level relationship management.
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations).
  • Experience exceeding sales targets.
  • Experience leading a virtual or matrixed team.
  • Understanding of broad, macro-level business IT needs for a prospective client.

Requirements Summary

10+ years of client management experience, 5+ years of Client Director experience, and previous sales experience in IT Service Management