ServiceNow

Client Director

Join ServiceNow as a Client Director in Santa Clara, CA. Leverage your SaaS sales expertise to manage key accounts and drive strategic solutions. Benefits include competitive pay, equity, and flexible time off.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Operations Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Security Operations
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 20, 2025

You will produce new business with a defined set of ServiceNow's largest existing accounts, overseeing executive relationship management and leading virtual teams. You will provide strategic leadership to clients, work with solution teams to develop a ServiceNow solution, and manage executive relationships between ServiceNow and assigned clients.

Requirements

  • 10+ years of SaaS Sales experience including client management and aligning account strategies to revenue opportunities
  • 5+ years of experience in Sales as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive-level relationship management
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations)
  • Experience exceeding sales targets
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Experience leading a virtual or matrixed team
  • Understanding of broad, macro-level business IT needs for a prospective client

Benefits

  • Base pay of $171,180 - $282,480
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

10+ years of SaaS Sales experience, 5+ years of experience as a Client Director, and experience leading a virtual team