Cloud and Continuity MS Engineer (L2)

Join NTT DATA and make an impact by maintaining clients' IT infrastructure and systems, providing second-level support, and contributing to the change management process.

Requirements

• Moderate-level experience in managed services roles handling cross-technology infrastructure
• Knowledge of ticketing tools, preferably ServiceNow
• Familiarity with ITIL processes and experience working with vendors and third parties
• Proficiency in planning activities and projects, taking changing circumstances into account
• Ability to work longer hours when necessary and adapt to changing circumstances with ease
• Proven ability to communicate effectively and work across different cultures and social groups
• Positive outlook and ability to work well under pressure
• Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience
• Bachelor's degree in IT/Computing or equivalent work experience

Benefits

• Diverse and inclusive environment
• Commitment to helping clients innovate, optimize and transform for long-term success
• Robust partner ecosystem of established and start-up companies
• Global culture that embraces diversity
• Equal Opportunity Employer