Cloud and Continuity MS Engineer (L2)

Join NTT DATA and make an impact in your career by working as a Cloud and Continuity MS Engineer (L2). You will be responsible for maintaining clients' IT infrastructure and systems, providing second-level support, and collaborating with other teams and clients to ensure seamless communication and efficient problem resolution.

Requirements

• Moderate-level experience in managed services roles handling cross-technology infrastructure.
• Knowledge of ticketing tools, preferably ServiceNow.
• Familiarity with ITIL processes and experience working with vendors and third parties.
• Ability to communicate effectively and work across different cultures and social groups.
• Positive outlook and ability to work well under pressure.
• Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience.
• Bachelor's degree in IT/Computing or equivalent work experience.

Benefits

• hybrid working
• commitment to diversity and inclusion